What is new management? One of the problems with our current approach to management is that we treat team members as objects or just ‘resources’ that assigned to roles. We do this regardless of their individual competencies, personal preference or level of commitment. The traditional approach Many managers attend traditional management training, or have learned from […]
Tag Archives | management
What would happen if you could increase your senior team’s effectiveness by 20%? An effective senior management team will make a great difference to the success of your organisation. If learning to work together is good for junior teams, imagine how much you would gain from a senior team that worked together more effectively? However, […]
Imanageitbetter technical mentoring is eight x two hour one to one sessions delivered by an experienced technical mentor usually over a period of four to five months. Imanageitbetter technical mentor programme is designed to build your confidence in delivering a specific IT related assignment, IT project or overcoming a specific technology related management problem. Most businesses […]
Imanageitbetter mentoring is six x two hour one to one (or group) sessions delivered by an experienced business mentor. usually over a period of three to four months. Imanageitbetter mentoring is designed to build your confidence in delivering a specific management assignment, project or overcoming a specific people related problem. For example, perhaps you are […]
As the new year begins, you are probably thinking about what to do to make your business more successful this year. If you liken your business to a great meal, you will need to get all the right ingredients together and then mix together using an effective recipe. For a well risen business, you’ll need: […]
Why do you need to share knowledge? Have you ever had the experience of not being able to get the information you need because it was locked up in a filing cabinet in another office? Or the knowledge disappeared with Fred, when he left the company? Or it’s on a system in another country, where […]
You do have a technical succession plan, don’t you? As a business owner, you don’t want to wake up one day to find that your precious, irreplaceable techie has…gone. For many businesses these days, losing a key technical person can spell disaster. Many techies have scarce skills. These skills include not just specialist technical skills, but also the skills in […]
No organisation can do without a manager of some sort, if it is to survive. An effective manager will save time, effort and costs, and ensure resources, e.g. people, are effectively utilised. In small organisations, the manager is often the overall business leader as well. To be effective as a manager or leader, it is […]
Faster, Higher, Stronger!
Unless you’ve been holidaying on the moon or in a prison in darkest Africa, you will know that the Olympics are about to happen. With just a month to go until they start on 27th July, how are you going to cope with your team members turning up late, going AWOL or being glued to their twitter feed/mobile phone/office TV etc?
Here are some thoughts:
When I tell people I mentor managers, after asking ‘what is a Mentor,’ the next question usually is “what is a Manager”. If you read the various groups here in LinkedIn, you might be forgiven for thinking that a Manager is a poorly skilled, pen pushing, process follower, who is disrespected by his team. But […]
IT Management is easy, right? If only! Although IT has now been with us for many years, we still have a number of misconceptions about how to do IT management effectively. You may THINK you understand what IT people need, but you probably don’t understand them as well as you could. How many of these […]
Are you starting your first management job? Having started out my career as first a building site engineer, then a software programmer, it wasn’t long before I wanted to become a manager. Managers have status. Managers get big pay packages with company cars. I took some time off, and enrolled onto an MBA. The MBA was […]
You may have started your business successfully, but how well do you understand all the basic business areas that could help you make your business an even bigger success? Our Diploma in Business Leadership has been developed for for owner/managers looking to upskill in management, owners looking to develop a management team to allow them […]
You may have started your business successfully, but how well do you understand all the basic business areas that could help you make your business an even bigger success? Our SME Enterprise Certificate has been designed and developed specifically for the needs of managers and leaders in SMEs. It is accredited by the Chartered Management Institute – the UK’s […]
How important is Entrepreneurship? Economic performance, whether you work in a small company or a large organisation, relies on the ability of people to come up with new ideas and implement them i.e. entrepreneurship. When you are deep in the depths of delivery, it is easy to forget this. We use the excuses that we […]
Kung Hey Fat Choy 恭禧發財- Happiness and Prosperity, in this year of the Monkey. On February 8th 2016, the Chinese year of the Monkey began. Every year is governed by a different animal (in a cycle of twelve) and each animal has different qualities and prospects. The Chinese horoscope tells us that these will have […]
Three and a half years ago, London became the greatest place on earth to be. Why, because we were hosts to the Olympic and Paralympic Games. As a London Ambassador volunteer manager, I was privileged to be part of it. I was based at Heathrow airport for three months and, it was while I was […]
How to manage your information is becoming a bigger and bigger headache. Inside every organisation is a wealth of knowledge just bursting to get out and be shared; with quite a lot of inside people’s heads. This can be fine while they are still there, but you know how it is, someone leaves, and their […]
Some of us are born managers, some of us plan to become managers but many people become accidental managers. Perhaps you started your own business and were so successful that you have employed additional people. Or maybe you were great at your job as an expert, and then someone came along and promoted you to become […]
Training helps you run your business or organisation more effectively and will make a big difference to your success. However, with so many training courses available, how do you choose? Many are very good ‘bog standard’ training courses. However, if you want to prepare for the future, you need something a little bit different. So our […]
Do you sometimes look at the people you work with and wonder why on earth they behave the way they do? Well, by comparing the way worplace behaviour of people relative to the way certain animals behave we hope to throw a little light on why we sometimes find other people’s workplace behaviour, well, bizzare! […]
I often see discussions on the topic of generational diversity and it has occured to me that there is a very real challenge today for managers in the workplace. Managers today may be managing up to five different generations. Each has its own set of expectations of you as a manager. Each may be a […]
Recently, I said that management is dead. Lots of people agreed with me. However, without some sort of management we will descend into anarchy and chaos. What we need is new management, with managers who think and act differently. We need new management with managers who: Think and act like a Facilitator In these modern […]
“I hate my manager!” “Managers are a waste of space” “Management is failing” Sounds familiar? One of the problems with our current approach to management is that we treat team members as objects or just ‘resources’ to be assigned to roles regardless of their individual competencies, personal preference or level of commitment. Many managers […]
We all want more time! Time management is something we all wish we were better at but, in these frantic times, this is often very hard to achieve. Here are ten tips for busy managers: 1. Write stuff down Time management means taking notes. No-one’s memory is perfect. Everyone forgets stuff, especially when stressed. If […]
Whatever your business is, you will be delivering something to someone. It could be delivery of a cloud based software service (SaaS), IT service delivery, developing software for a new technology device or an application for the Internet of Things (IoT). Whatever it is, you will want to be doing it in the most effective […]
Understanding the motivation and skills of every individual in your team will help you create teams that make the most of these individuals and create an atmosphere of mutual trust and understanding. As anyone who manages a team knows, productive team performance requires high individual motivation! And high motivation improves staff utilization. But don’t you just […]
by Jacqui Hogan These are a selection of common management problems that seem to come up over and over again. Managing innovation Q: “My ideas never seem to get anywhere because of bureaucracy and an aversion to risk. How can I persuade other people that new ideas are not always dangerous and can actually be […]
UK Government pays 50% of the cost of using a Consultant!
I’m pleased to confirm that I have been approved to provide support under the new government grant ‘Growth Vouchers’. This will pay up to £2000 towards business advice, which you have to match. You can only use this with approved advisers. This is available to any small business with less than 50 employees and who has not paid for business advice in the past 3 years.
Effective networking can make a huge difference to your career prospects, both inside and outside your current role. Managers with good networking skills are seen as valuable to their organisations by bringing new knowledge and ideas. The ability to network well is an essential leadership skill – it adds value to you and your organisation. People who know how to network well have access to people, resources and information that will help them solve problems and create opportunities. This will enable you to enhance your value to your organisation and increase your access to potential opportunities outside your organisation.
On the twelth day of Christmas, my manager gave to me: twelve monthly one to ones Finally, even though you may see your team members every day and think you know what they are doing, almost all of them will appreciate a little ‘you’ time. It doesn’t have to be long – an hour is […]
Are you indispensable? No! Picture the scene. You are still in the office fixing problems late into the evening. You took your mobile phone on holiday, even though your wife said ‘no work this time darling or I’ll leave you/go on my own next time/drop your phone in the swimming pool (you choose)’. You may […]
As an experienced manager and management consultant, I’ve seen a whole range of management problems. Here are a few tips to help you with some of the more common questions. Please feel free to add to the list via comments. If you need help with a specific problem, please Email me. All email correspondence is treated as strictly confidential.
Management is the art of getting the best from your team, without getting in the way of allowing them to use their skills to produce the best results. This is especially true if they are IT people. Before I became a manager, I used to be a Techie. I trained in the details of software […]
Business Conversations – Meeting the need for micro business owners to tap into each other’s expertise. Mentorset – A Mentoring scheme was left with no manager and no clear direction. Actions included a new strategy and plan. Cloud based Services – New start IT service company needed guidance on key areas of the process, including […]
Would you like to get better results from your people? Cocreative helps you solve an existing management problem, build confidence, or bridge the gap between your essential IT people and the rest of your team. Our clients realised they couldn’t do it alone, so they got help from us. Why? Because they needed help from someone with […]
Where’s my team?
With all the technology we have available these days, you would be forgiven for thinking that managers would welcome a request from a team member to work from home in a more flexible way. But, as you have seen from recent news from Yahoo and others, even companies who spend a lot of money on making remote working possible, are now pulling people back into the office.
Management is the art of getting the best from your team, without getting in the way of allowing them to use their skills to produce the best results. This is especially true if they are highly technical or senior professionals.
We all want better business management, but when was the last time you took a step back to think about what you want to do to make your business more successful? Here are are few ideas to consider:
A one hour management ‘MOT’ including three key suggestions for improving management in your own organisation. In top performing organisations, 80% of managers are rated as effective or highly effective – compared to just 39% in low-performing companies. Ineffective managers mean higher costs, below par performance and unhappy customers. The Management ‘MOT’ identifies strengths and weaknesses in how […]
by Jacqui Hogan There is lots of stuff written about the key success factors in selling, but they all boil down to these: Focus on the customer It’s very easy to get so enthusiastic about your products, services or even you ideas, that you forget about that very crucial person – the customer or buyer. […]
London 2012 was considered to be huge success, both in terms of our athletics prowess and ability to recruit and manage a vast army of volunteers.Managing such a large army of volunteers is a huge challenge. Especially when most of the Managers were themselves volunteers. There is much talk of our legacy, but what can we learn as managers from how the volunteers were managed?
This is what I learned from being a volunteer Manager.
Some managers are born, some are made and some shouldn’t ever be let near a team, ever!
You can get training, but if more than a few of the following apply to, then you should seriously consider whether management is for you!
Crowd looking upMost of us would really rather not have to have meetings, but they are hard to avoid.
If, like me, you attend lots of meetings where you come away thinking ‘what was that for?’, then the following tips may help you to run your meetings more effectively.
Even if you have had management training, you may struggle to get the very best from your team, especially if they are highly technical or senior professionals. Are you interested in challenging and helping someone to reach further? Are you willing to share your personal knowledge and experiences? Can you keep matters confidential? Are you […]
A manager’s listening skills are key to team building, motivation, creating enthusiasm and mutual respect.
Through good listening skills you acquire information, enabling you to identify and clarify issues, make decisions, resolve conflict and be creative.
Thames Valley Chamber HR group recently asked me to present on the topic of non monetary rewards, as an introduction to a ‘table discussion’. Some of the key messages are summarized here:
We live in hard times currently, with our teams of people struggling with no pay rises, limited bonuses (unless you’re a banker ) and longer hours – just to keep our businesses afloat. If you’re the manager of a team, you will know that a motivated team is a more productive team!
Continuing the theme of motivating people without having to spend too much money, here are 5 key ways you as a Manager can motivate YOUR team:
Effective Managers take time to review what is going well and what could be improved going forward without assigning blame. They know that assigning blame kills motivation and shuts down the improvement process. They also know that a simple and sincere ‘thankyou’ to individuals in the team makes all the difference. For more about this […]
Effective Managers seek to understand the motivation and skills of every individual in their team. They create teams that make the most of these individuals and create an atmosphere of mutual trust and understanding. For more about this habit and to read my book about the 7 Habits of an effective manager
A manager’s listening skills are key to team building, motivation, creating enthusiasm and mutual respect. It’s very easy for a manager to assume that they know everything, and that everyone understands what they mean. For more about this habit and to read my book about the 7 Things Remarkable Managers Do .
Effective Managers will know what the wider business priorities are, and will be able to judge whether an ‘urgent’ request is actually important, or whether it can wait. And be able to manage those who can’t tell the difference. For more about this habit and to read my book about the 7 Habits of an […]
Managers are responsible for the achievements of other people – their team. You are not there to DO, but to produce results via your team. This also means you need to involve your team in agreeing the goals at the detailed level, but it is your job to create the mission and ensure that you […]
Effective managers do not wait for someone to tell them what to do. They anticipate and act before chaos reigns down on the team. For more about this habit and to read my book about the 7 Habits of an effective manager
Poor managers mean spiralling costs, lousy performance and miserable people. Here are some of bad habits to watch out for (and what to do about them!) This isn’t you……or is it? Bad Habit #1 – Going through the motions Bad Managers aren’t very self-aware. They wait to be told what to do and how to […]
As some of you know, I belong to Toastmasters, and often do speeches there on a variety of topics. Last night, I did a speech about ‘the effective salesperson’, which seemed to hit the spot, so hopefully, you will find it useful too. There is lots of stuff written about the key success factors in […]
Sometimes, having a leadership and management coach or mentor is just not enough. Perhaps you need a specific job done or you need someone to complete a specific project quickly. A Cocreative top consultant will do this for you. A Cocreative top consultant can help you: Set up an internal or external mentoring programme Implement […]
A leadership and management mentor will build your skills ‘live’ after a training course, fill in specific knowledge gaps in a practical way and build your confidence in your skills to grow your business. This is not consultancy, which is where we come in and do a specific task for you. Rather, it is way […]
Who cares about the snow when you can stay in your cosy office and collaborate online! Although meeting face to face is important, how often do you ask yourself – is it really necessary this time? I was due to meet a couple of colleagues in London earlier this week.